Tuesday, January 22, 2008

it's the little things

When I tell people that London has been...difficult, they're surprised, and frankly, so am I. But it's the little things. For example, I've been trying to download my checking account transactions into Quicken, so I can see how I've been spending my money. For some reason, it hasn't been working. I could be using the wrong file format. I could be importing the data wrong. It could be that my Windows Vista machine no longer works with Quicken, just like it no longer works with any number of applications. Whatever.

But when I go to the Intuit website to seek, help, I find this:


Important notice for Quicken Users:

Intuit UK has made a difficult business decision to discontinue future development of Quicken products for the UK market. To help customers affected by this decision, we will continue providing access to Quicken customer support and online services through to the end of January 2006.


Oh.

I just discovered this. It's not as though knowing that there is no Intuit customer support here would have stopped me from moving here. It's not even a significant, real reason for having a bad day, or even a bad hour. It's just...disappointing.


It's just the little things, I guess.

4 comments:

jennifer said...

maybe there is UK software similar to quicken? hang in there! it's a cultural adjustment.

care package??? let your friends in the U.S. indulge you!

Chenry said...

Five words: At least it isn't France

Bess said...

Dude..remember my Cayman Islands experience.. No friggin internet!! I feel your pain. At least you have access to good chocolate

tracy said...

Wow - I feel guilty, with me working for Intuit and all. Sorry about Quicken. But, must say I'm super impressed that you're even using any kind of software to track finances! I get Quicken for free, and yet...
Sage is a competitor who might have something...

Hoping the downsides are FAR outweighed by the great parts!